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Romanian Contact Center Awards

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2017 Romanian Contact Center Awards winners:
  • Best Call Center - DHL International Romania
  • Best Collection Agent - Andrada Gabriela Puscaru, Raiffeisen Bank 
  • Best Collection Contact Center - Kruk Romania 
  • Best Contact Center - ING Bank Romania
  • Best Contact Center (BPO) - Optima Solutions Services
  • Best Contact Center Team Manager - Bianca Mardale, Teleperformance Romania
  • Best Telesales Department - ING Bank Romania
  • Best Technology Solution Provider - Mediatel Data
  • Best Call Center Manager - Andreea Branzan, ING Bank Romania
  • Best Use Of Technology - Intrarom & Genesys
  • Best Telesales Agent - Ovidiu Punga, Schneider Electric Romania
  • Best Support Center - Coca Cola Hbc Romania
  • Best Support Center Team Manager - Alina Pencu, Schneider Electric Romania
  • Best Partnership - Mediatel Data – Orange – Catena
  • Best Contact Center Agent - Catalin Musat, Teleperformance Romania
  • Best Support Center Representative - Lucian Dumitru, Schneider Electric Romania
  • Best Support Center Representative Special Award - Argyrios Symiakakis, Schneider Electric Romania
  • Best Contact Center Manager - Razvan Zamfir, ING Bank Romania
  • Best Collection Team Manager - Marius Cosmin Tandara, Raiffeisen Bank 
  • Best Call Center Team Manager - Mirela Doinita Stanculea, Enel Romania 
  • Best Call Center Trainer - Goergios Nikoloudakis, Schneider Electric Romania 
  • Best Medium Support Center - Claim Expert GIE Vienna Insurance Group
  • Best Large Support Center - Euroanswer
  • Best Use of Technology for Telecommunication Sector - Mediatel Data - RCS & RDS