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Romanian Contact Center Awards

Romanian Contact Center Awards


The first Romanian Contact Center Awards, organized by Marketing Insiders Group, puts in the spotlight the best of the best in the field, from contact center managers to contact center representatives. Taking back more than a decade of training and experience, the Romanian contact center industry serves a large number of customers from different fields, both from Romania and around the world.

Nominal entry fee of 375 EUR + TVA for each registration.
If a company wants to register to at least 4 categories, then the nominal entry fee for each registration will be 335 EUR + VTA.


2017 Romanian Contact Center Awards winners:
  • Best Call Center - DHL International Romania
  • Best Collection Agent - Andrada Gabriela Puscaru, Raiffeisen Bank 
  • Best Collection Contact Center - Kruk Romania 
  • Best Contact Center - ING Bank Romania
  • Best Contact Center (BPO) - Optima Solutions Services
  • Best Contact Center Team Manager - Bianca Mardale, Teleperformance Romania
  • Best Telesales Department - ING Bank Romania
  • Best Technology Solution Provider - Mediatel Data
  • Best Call Center Manager - Andreea Branzan, ING Bank Romania
  • Best Use Of Technology - Intrarom & Genesys
  • Best Telesales Agent - Ovidiu Punga, Schneider Electric Romania
  • Best Support Center - Coca Cola Hbc Romania
  • Best Support Center Team Manager - Alina Pencu, Schneider Electric Romania
  • Best Partnership - Mediatel Data – Orange – Catena
  • Best Contact Center Agent - Catalin Musat, Teleperformance Romania
  • Best Support Center Representative - Lucian Dumitru, Schneider Electric Romania
  • Best Support Center Representative Special Award - Argyrios Symiakakis, Schneider Electric Romania
  • Best Contact Center Manager - Razvan Zamfir, ING Bank Romania
  • Best Collection Team Manager - Marius Cosmin Tandara, Raiffeisen Bank 
  • Best Call Center Team Manager - Mirela Doinita Stanculea, Enel Romania 
  • Best Call Center Trainer - Goergios Nikoloudakis, Schneider Electric Romania 
  • Best Medium Support Center - Claim Expert GIE Vienna Insurance Group
  • Best Large Support Center - Euroanswer
  • Best Use of Technology for Telecommunication Sector - Mediatel Data - RCS & RDS 


Coming soon

Event registration

Why to attend

  • Brand awareness & reputation for your company
  • Great incentive for you & your team
  • Outstanding people engagement
  • Competitive drive & inspiration