CCC Bucharest celebrates 10 years of excellent and rewarded customer service
We celebrate a decade on
the Romanian market. With a second location
in Brasov since 2014 our team is delighted to be an important member of the International
Partners from the local
and international travel, telecommunication and eCommerce sector are supporting
our continuous growth and significant local success.
Today our location in
Bucharest operates on three floors with a team of 500 colleagues working on travel
bookings, customer requests, chat, and back office services which aligns
perfectly with the international
Bestshoring- and multi-location-strategy of CCC.
With the opening of the
second CCC office in Brasov in 2014 we are operating today successfully with
200 employees and offer a two location strategy with flexible and reliable
partner processes for example for an big international eCommerce provider.
“After many years operating
in the exciting Romanian market with excellent experiences with this strong,
hardworking and entrepreneurial community I have seen many positive market
developments and tremendous improvements. In the last decade we had the chance
to realize exceptional partner projects, achieve great awards and recognize our
outstanding team”, says Call Center Director Heiner Witte.
Over the last years we
are proud participants at the Romanian Contact Center Awards and we have been
active partners at the professional conferences and expos. Our latest success
at the market was for our team in Brasov in the category “Best People and
Our CCC Campus, the
internal training and education program offers our employees in Romania a blended
learning approach with a focus on the successful transfer of knowledge into our
day to day business life.
We are currently
looking for more than 100 new employees with customer service experience to
become a member of the rewarded CCC Team in Bucharest and Brasov and to grow
with us into the next decade of our success story.
Please visit our
current job offers and meet the CCC Team in our open space, bright, friendly
and modern loft offices.
CCC Bucharest and
Brasov is especially looking for language skills in German, French, Spanish, Italian,
and Romanian as
along with support with our back office services in all those
CCC is one of the leading BPO companies in
Europe and has been offering high quality international customer care solutions
for 19 years. More than 5.500 service professionals at 16 locations in 8
countries have created outstanding experiences whilst handling incoming calls,
outgoing campaigns, written customer communication via E-mail, chat and social
media as well as back-office activities. The high quality standards in CCC are
recognized through 52 international business awards.
We have employees across Europe, having a
strong focus on international expansion. Offices offer award-winning modern
workspaces, highly motivated and dedicated teams, training opportunities for
all professionals, along with compelling career opportunities on an international
business level, flexibility in working hours and a fantastic team spirit.