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NOVEMBER 2018
09:00
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EUR
7
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European BPO Forum
http://www.europeanbpoforum.com/
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History
European BPO Forum 2014
European BPO Forum 2015
European BPO Forum 2016
topics
Nearshoring vs. Reshoring vs. Offshoring
Current European Regulations and Standards - EN 15838
Enterprise Workforce Optimization Solutions
Global Business Services versus Shared Service Center (SSC)
Emerging markets: statistics & tendencies in ERP solutions
Global Process Standardization: Change Management
The digital workplace & domestic outsourcing
Customer contact optimization through social media
Contract Negotiation Strategies & Relationship Management
Business Finance Optimization
Branding & CSR in a BPO structure
Strategic Business Partnering: Best Practices