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Customer Care HUB - Cluj Napoca
- Invest in AI - Ensure the future of the company;
- Evolution from human to bot;
- Best practices in implementing AI for customer care;
- How AI is shaping the customer care industry;
- Where AI and neuroscience meet;
- Pros and cons of AI.
impact of Social Media on recruitment strategy
- Using benchmarking to
monitor and drive change;
feedback to the next level;
as a key employee
retention tool. Creating
employee engagement & empowerment;