Customer Care HUB is launched in 2017 on a solid, strong and long lasting structure of business events, declined from our international Customer Care Conference & Expo, the most important East European event that addresses the customer care industry. This concept enables you to achieve relevant high-quality results, providing access to best practices, shared experience and professional networking during the conference day. Tickets on SALE at 89 EUR. After October 6th LAST MINUTE ticket price 125 EUR.
Invest in AI - Ensure the future of the company;
Evolution from human to bot;
Best practices in implementing AI for customer care;
How AI is shaping the customer care industry;
Where AI and neuroscience meet;
Pros and cons of AI.
impact of Social Media on recruitment strategy
Using benchmarking to
monitor and drive change;
feedback to the next level;
as a key employee
retention tool. Creating
employee engagement & empowerment;