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Customer Care Conference

topics

  • Stop 1: Employee engagement for the benefit of customer care  
  • Stop 2: Maturity stages of contact centers 
  • Stop 3: Customer care within the customer journey 
  • Stop 4: Omni-channel Customer Service 
  • Stop 5: Customer experience -  deliver bespoke and unforgettable service

speakers

  • Andreas Fleschurz
  • Dan Mazilu
  • Viorel Panaite
  • Oana Radu
  • Michele Grassi
  • Karine Doret
  • Elena Gradinaru
  • David Hicks
  • Diego Mateos
  • Ela Banu
  • VIOREL STOIEAN
  • Alexandru Ursu

Silver Partner

Mediatel Data

Supporting Partner

Wir Kunde

Logistic Partner

DHL

Airline Partner

Lufthansa

media partners

AdHugger, Marketing Portal, Manager.ro, Doing Business