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Customer Care Conference Iasi



  • Effective tactics in business communication;
  • Implementing an Employee Training & Development Program;
  • New era business expansion Coaching & Training;
  • Training as a key employee retention tool; 
  • The impact of Social Media on Recruitment Strategy and Process;
  • E-recruiting insights;
  • Innovative recruiting within a conservative corporate environment; methodology, technology, process;
  • Turnover and employee performance management and solutions;
  • Gaining job satisfaction and motivation through effective feedback;


  • Gabriel Prefac
  • Nansi Lungu
  • Dan Mazilu
  • Liliana Dobre
  • Adrian Monoranu
  • Mihaela Andronic

Airline Partner

Austrian Airlines

media partners

Iasi Fun, Ziarul de Iasi, Jurnalul de Afaceri